Updated October 10, 2013
hopTo is committed to respecting your privacy. This privacy statement discloses the privacy practices for the cloud services hosted by hopTo.
From time to time, hopTo may introduce new products and services. To the extent that these new products and services affect this policy, we will update this policy accordingly.
Why is my information needed?
hopTo products are Internet based; because of this they may require the use of first and last names, billing contact information, a password and a valid email address as a login. Therefore, at a minimum, we may require such necessary information in order to establish your account with us.
What information does hopTo gather/track and how is it used?
SESSION RECORDS: To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible when using hopTo products.
SECURITY INFORMATION: hopTo also collects certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain names, access times and other unique identifying information of machines that have our software downloaded and installed on them. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our servers.
SURVEYS: In addition to required member information, we may conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for internal market research, presentation to advertisers and joint research projects with outside companies involved in product development. We use such information to better focus our product and personalize the scope of services offered to each individual user.
ANALYTICS: We continuously improve our service(s) and utilize different analytic tools to help us do so. We are interested in how visitors use our services, what they like and dislike, and where they have problems. We also use analytic tools on our mobile applications to help gather non-personally identifiable data about download and application usage. In our use of analytics we do not collect GeoLocation data. The tools used in connection with our analytics services do not share any personally identifiable information. Our tools may gather data such as what application software a person uses, and what operating systems are used. This information is used solely to assist hopTo in maintaining a more effective and useful service for our customers.
We track aggregate traffic patterns throughout our service but we do not correlate this information with personally identifiable data about individual users. Such information will not be passed to third parties without your prior consent unless where required by applicable law.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can still review the website if you choose to set your browser to refuse all cookies; however, you must enable cookies in order to establish an account and to download and install any of the software.
With whom does hopTo share the information?
Ensuring your privacy is important to us. We do not sell, trade or rent your personal information to third parties.
Links to other sites: This website may contain links to other sites that are not owned or controlled by hopTo. Please be aware that we, hopTo, are not responsible for the privacy practices of such other sites.
How can I review, correct and update my personal information?
You can review and change your personal information, or delete your account by signing in at https://web.hopto.com/signin and using the Account Settings page. If you need assistance, please contact our support team at http://support.hopto.com/.
How can I opt out of hopTo’s collection, use and distribution of my information?
How does hopTo protect my information from loss, misuse or alteration?
hopTo uses industry-standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer). Nevertheless, we remind you that no security measure is perfect.
hopTo is not liable for loss of passwords due to user error. If you lose control over your password, you may lose control over your personally identifiable information. If you believe your password has been compromised, we recommend that you immediately change your password. You can change your password by signing in at https://web.hopto.com/signin and using the Account Settings page.
Who can I ask if I have additional questions?
For additional inquiries about the privacy of your information, you can contact hopTo via email at compliance@hopTo.com.